Part 1: Why Office 365 with NAV and/or CRM?

For the last couple of years Microsoft have been stressing the benefits of using their business applications with their Office 365 applications. Apart from boosting their profits what benefit does that give?

Well I thought I'd take the opportunity to list the advantages I've seen and even use on a daily basis in my next series of blog posts.

A link to all of the posts in this 5-part series are below;

Office 365 Single Sign-On

The first and easiest benefit to get is what is called single sign on. This means that when you have entered the password security to access you mail and files etc. those same security access rights are used for NAV or CRM?

This means that not only does your organisation only have to setup employees once but they also have one place to turn them off when they leave etc. As office 365 can be set to synchronise with the active directory network security that you might have on your internal network it makes it very easy to administrate. If not then you have a online web portal where you can set people up, do password resets etc.

For the user it means that you have less passwords to remember and change, surely something every user is pleased about. It means that when NAV or CRM interact with office to send mail or create a spreadsheet you don't need to enter your office credentials again, it just works.

Author: James Crowter

I’m passionate about how businesses can improve their efficiency by getting process optimal more of the time. For the last twenty five years I’ve worked to help organisations of all sizes and types implement the ERP & CRM software that typically they decide they need when things are going wrong. I’ve seen that work unbelievably well and enabled those organisations to rapidly grow but I’ve also had some hard projects over that time where it’s felt more like warfare at times. Since 1996 (and version 1.01) I’ve been working with a small Danish product called Navision that’s now become Microsoft’s Dynamics NAV and I’ve also been using and consulting around Microsoft CRM since 2005. As managing Director of one of the longest established first Navision and now Microsoft Dynamics partners I’ve been involved in the complete history including numerous product councils and system design reviews. It’s my privilege to know many of the key Microsoft executives and product designers and have insight into both where the products are now and their future direction. So colleagues & clients have asked me to start this blog to share some of the insight that both this knowledge (obviously where not restricted by NDA’s or client confidentiality) and experience can help. Specifically I want to concentrate not on the specifics of how (there are some great blogs already for that) but why. If any user helps their business make better decisions or consultant can give better advice then that will be objective achieved. I founded Technology Management in 1992 and have led from the front ever since. Helping clients use technology to grow their business is my passion through explaining technology in terms that everyone can understand. My interest in computing began at the age of eight, long before my school had the equipment to cope. Throughout school and university I developed software commercially. I hold many IT certifications, such as Microsoft Dynamics NAV (for over 17 years), Microsoft Dynamics CRM (for over 10 years), as well as Microsoft Windows Server, Exchange and SQL. In October 2015, I was awarded the title of Most Valuable Professional (MVP), a title given to a select few individuals (31 currently) across the world specifically for Dynamics NAV. After years of working with a range of distribution and manufacturing software for hundreds of organisations, I focus on understanding the business requirements of an organisation, what it will take to deliver the systems required to maximise their potential. Follow me online via my other social channels: - Twitter: @jamescrowter - LinkedIn: Or email me directly at james[.]crowter[@]

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